Common questions

Online, in about a minute. Pick your treatment, pick a time from Jo’s real calendar, and a deposit holds the slot. Every time you see there is genuinely open, and your confirmation arrives by email straight away.

Treatments start at $70, and every one lists its length and price on the menu before you commit to anything.

$30 on most treatments and $60 on the two-hour massage and facial. Each treatment shows its own deposit next to the price on the menu. That deposit is the only amount charged online; the rest is settled at the studio.

It comes off the price rather than sitting on top of it: the deposit is part of what the treatment costs, not an extra booking fee.

Cancel or reschedule at least 24 hours ahead and the deposit is refunded. Inside 24 hours, the deposit is non-refundable.

At the studio, once your treatment is done — tap to pay, Zelle, or Venmo.

Only the deposit goes through the website, and it is deducted from what you owe, so what is left at the end is the treatment price minus the deposit you already paid.

Yes, if there’s room. The calendar keeps taking a slot until 2 hours before it starts, then closes it.

Nothing open and you need to be seen? Text Jo. She is the person who answers, and she knows what her day actually looks like.

Cancel or reschedule at least 24 hours ahead and the deposit is refunded. Inside 24 hours, the deposit is non-refundable. Same-day cancellations can’t be accommodated.

To cancel or change an appointment, text 714-617-8828.

Yes. Three of them, three sessions each, from $270, valid 6 months.

Eight treatments on the menu can be redeemed with one; each package lists exactly which. Buy it once, then book sessions against it. The credit is applied at checkout, so there is nothing to remember at the studio.

The two-minute quiz asks what you’re dealing with and points you to treatments that fit. Or text Jo. She will help you pick the right hour.

The First Visit + Consultation Facial. Jo reads your skin, then chooses the cleansing, exfoliation, and products for the skin in front of her. You leave with a plan for what to do next.

Start here. She decides what your skin needs once she sees it.

Save the Level 3 chemical peel for after Jo knows your skin. She marks it, in her own words, not for a first visit. It works through several layers of skin, and on deeper complexions she starts at a lower level to see how you tolerate it.

Book a consultation facial first. One appointment gives her what she needs to take you further safely.

Joana, or Jo. She is the studio’s only therapist. The person you book is the person who treats you, every visit.

Massage services can have several benefits, including reduced muscle tension, improved circulation, stimulation of the lymphatic system, reduction of stress hormones, and increased joint mobility and flexibility.

The frequency of massages varies greatly depending on personal preferences, physical needs, and stress levels. Some people may benefit from a weekly massage, while others might find a monthly massage sufficient. Always feel free to consult with me to find a schedule that best fits your needs.

Before a massage, try to avoid eating a large meal and make sure you’re well-hydrated. Also, arrive a bit early to fill out any necessary forms and relax before your session. After your massage, drink plenty of water to help flush out toxins released during the massage. It’s also recommended to rest and relax to let your body heal and absorb the benefits of the massage.

Some discomfort can be expected particularly if you have a deep tissue massage or when working on a particularly tight muscle. However, a massage should never be excruciatingly painful. It’s important to communicate throughout the session about the pressure to ensure it’s comfortable for you. Pain can cause you to tense up and counteract the relaxation benefits of your massage.

Yes, certain conditions are known as contraindications where massage should be avoided. These include but are not limited to major heart conditions, certain types of cancer, some skin conditions, infectious diseases, certain acute inflammatory conditions, and directly after surgery. If you’re unsure whether a massage suits your condition, always consult a healthcare provider before booking a massage appointment.

Sessions run 45 min to 1 hr 30 min. Longer bookings give Jo time to stay on one area until it changes.

Hot stone works heat into the muscle before the pressure does, which suits anyone who tightens up under deep work.

Dry cupping uses suction to move blood and release fascia. It can leave circular marks for a few days that fade on their own.

Facial services are designed to rejuvenate, replenish, and revitalize the skin. They can help cleanse your skin and eliminate toxins caused by pollution, dirt, and dead skin cells. Regular facials can result in visible improvements in skin tone, texture, and appearance. They can help reduce acne, improve hydration, and fight the signs of aging. Plus, facial massages can also promote blood circulation, leading to a brighter skin complexion.

This depends on several factors such as your skin type, skin condition, skin care goals, and budget. On average, getting a professional facial monthly is ideal because our skin cells turn over approximately every 30 days. Regular facials can help maintain optimal skin health. However, if you’re dealing with specific skin issues like acne, you may need to visit more frequently. Always feel free to consult with me to determine the best schedule for your individual needs.

During your first facial, your esthetician will typically go through a process that includes a consultation, cleansing, skin analysis, exfoliation, extractions (if necessary), a massage, a mask, serum, moisturizer, and sunscreen application. The consultation usually involves discussing your skincare routine and skin concerns to determine the best treatment for you. After the facial, the esthetician will usually discuss aftercare and may recommend products for home use.

They solve different problems, and Jo will tell you which one yours is:

Dermaplaning: a sterile surgical blade lifts the top layer of skin and the fine hair with it. Instantly smoother, makeup sits better, and serums get in cleaner. Paired with LED light therapy.

Nano infusion: micro pins open thousands of tiny pathways so hyaluronic acid, vitamin C, and peptides absorb more deeply. Aimed at pigmentation, fine lines, and texture.

BioRePeel: a no-pain chemical peel that works from the inside out, stimulating collagen and elastin. Texture, fine lines, acne, and pigmentation, with little to no downtime.

Luminous Hydration: the Hydrafacial-style three-phase treatment. Deep cleanse, precision exfoliation, and serum-fed hydration in one pass.

Anti-Aging / Microcurrent: AHA/BHA exfoliation plus microcurrent to firm and lift. The longest facial on the menu.

Still unsure? Book the consultation facial and let her choose in the room.

Gentle enzyme exfoliation. Pumpkin enzyme carries its own AHA and dissolves the outermost layer of dead cells so everything applied after absorbs better.

It is the workhorse of the menu, and the facial half of the massage-and-facial duo.

Yes to both. The Acne Treatment Facial is deep cleansing, exfoliation, and extraction to clear congestion and calm inflammation, with products chosen for acne-prone skin.

The Teen Facial is its own treatment: double cleanse, gentle enzyme exfoliation, extractions, a calming mask, and finishing products for teen skin. Built for hormonal breakouts and for anyone just starting a routine.

Acne usually takes a course of visits. Jo will tell you how many she thinks you need.

Yes. Back facials are their own category here: deep cleansing, exfoliation, extractions where needed, mask and serums, for the skin you can’t reach yourself.

Yes. The duo runs two full hours, a 60-minute customized massage followed by a 60-minute enzyme facial, booked as one appointment so nothing gets shortened to make it fit.

Six to eight weeks, depending on your own lash cycle and lash health. That is also the rebooking rhythm Jo suggests, because as the lifted lashes shed, new ones grow in straight.

A lift perms your lashes upward, so they are the same lashes, just opened up. Adding a tint darkens them on top of that, which does the most for light or fine lashes. That is where the difference between “lifted” and “looks like mascara” actually shows.

It suits long, straight, thick, or shorter lashes, and it’s the usual choice for anyone who doesn’t want extensions. Nothing is glued on, and there is no fill schedule to keep. Your own lashes, lifted.

14771 Plaza Dr, Suite L, Tustin, CA 92780. It’s a suite inside the building, so give yourself a couple of minutes to find it on a first visit. That is why Jo asks you to arrive a little early.

The booking calendar is the honest answer: it shows exactly which times are open, today and for the weeks ahead. Availability moves week to week, so it is always more current than anything written down.

Want a time that isn’t showing? Text her.

Text is fastest, and it’s what her cancellation policy asks for. Call and email both reach her too. Jo answers every one of them.